Marine Workshop and Service Managers Course

Course Information

This 4 day program provides management training for individuals currently working in, or working toward, a leadership role in the field of marine service/repairs. It offers marine service centres and boatyards up-to-date service and repair related material.

The program was first offered by American Boat Builders and Repairers Association (ABBRA) and is based on the Intermediate and Advanced courses. It is internationally recognised by the Global Marina Institute.

Course Content

The 4 Day Residential Course covers:

  • Customer relations
  • Financial management
  • Human resources development
  • Time management
  • Project management
  • Legal issues, including product liability
  • Codes and standards compliance
  • Safety and health compliance
  • Manufacturer and service warranties
  • General administrative and organisational skills
  • Marketing and sales
  • Emergency response planning
  • Facility management and maintenance

Benefits/Learning Outcomes

  • The course is specifically designed for marine service and repair managers
  • Broaden knowledge and practices
  • Networking with marina, boatyard personnel and Certified Marina Managers
  • Innovative ways to dealing with industry challenges
  • Field trip to inspect and critique nearby marina workshops and service areas
  • A career pathway to internationally recognised Certified Service Manager Certification

Prerequisites and Career Pathway

You should be currently employed as a marina service repair manager or be in a equivalent leadership role. Basic boat-handling skills and systems knowledge are preferred.

Please refer to the Career Pathway for the Marina Industry

Who Should Attend

This course provides management training for those currently working in or working towards a leadership role in the field of marine service/repairs.

Feedback from Past Students

"I attended the last course in 2008. Some of the best things I learnt from the course were about job estimating, warranties, and insurance issues. It reinforced what we needed to do, and gave some valuable information to take back to my workplace". Shane Subichin CSM, Gold Coast Marine Centre.

Course Fees

MIAA Members: $2990.00 (incl gst) per person

Non MIAA Members: $3885.00 (incl gst) per person

Fees include: course folder and presentation, resources, accommodation and breakfast for 3 nights, morning and afternoon teas, lunch, evening welcome event, and one evening dinner.

Date and Registration

Registration opens 6 months before course commencement. Registration closes 4 weeks before course commencement.

  • 16 - 20 September 2012 - Venue to be Confirmed

Enquiries

Contact the MIAA Industry Education Officer
Email: education@marinas.net.au or Tel. + 61 2 8197 4753